Hi everyone, this is Ushnanshu Pant, Customer Solution Expert at HyperTest.

I recently had the pleasure of speaking with Jabbar, who works as an SDE-3 at Zoop.one—a B2B product company specializing in KYC solutions and customer onboarding. We talked about the key testing challenges they faced, how HyperTest transformed their approach, and the tangible impact it has had on their development process.

Let’s dive in!

1️⃣ What were the primary challenges you faced in testing before implementing HyperTest?

Jabbar: I would like to note down the one is like main challenges like mocking the 3rd party API calls, the database query and the Kafka queue messages. And the second challenge was interservice dependency, like if one service is dependent on the other, we need the mockup or the services whether the services are working fine or not. This was lacking and we got this solved after we implemented HyperTest.

2️⃣ How did HyperTest help address these challenges?

Jabbar: Initially, we were just mocking third-party libraries. One potential challenge was detecting dependencies between services—for example, if Service A had some code changes that would affect Service B. Before HyperTest, we were setting up mocks for Service A's responses based on Service B, but we weren’t able to identify whether it would actually pass or fail in production. This interdependency issue, along with memory leaks, was a major concern that HyperTest helped resolve effectively.

3️⃣ Can you share some specific features of HyperTest that you found most beneficial?

Jabbar: Certainly, one of the standout features is being able to derive test results directly from actual traffic, which means we can simulate real customer interactions without setups. This was a huge advantage because it also allowed us to predict resource needs like CPU or memory scaling for production. Another important feature was automating third-party API interactions, which eliminated the need to write extra code for these operations.

4️⃣ What improvements have you noticed in your development and QA processes after integrating HyperTest?

Jabbar: With HyperTest, we've seen a dramatic reduction in bugs in our production environment. Before its integration, we identified 40 to 50% issues post-merge to production. Now, it’s less than 10%. This efficiency not only saves time but also significantly reduces the error rate, which I believe is currently around 7 to 8%. The QA team doesn’t have to wait around anymore; they can instantly check the reports, verify API performance, and highlight any necessary changes. This streamlined process has eased the workload considerably for our team.

5️⃣ How has HyperTest transformed the dynamics between developers and the QA team?

Jabbar: HyperTest acts like a 'ship rocket' between developers and QA, boosting both efficiency and morale. It minimizes conflicts by clearly delineating responsibilities, which in turn reduces friction and misunderstandings.

6️⃣ What about the coverage reports provided by HyperTest? How effective are they?

Jabbar: The coverage reports from HyperTest are thorough, providing insights into line, branch, and state coverage, among others. These reports help our developers ensure no critical areas are missed, covering edges that might typically be overlooked.

It was fantastic catching up with Jabbar and hearing how HyperTest has streamlined testing, improved collaboration, and significantly reduced post-production issues at Zoop.one. Their experience really highlights how the right tools can make all the difference in modern software development.

A big thank you to Jabbar for sharing these insights! If you're facing similar testing challenges, feel free to reach out—we’d love to help. 🚀